When it comes to answering calls of service (Fire, EMS, etc.), we are a 24 hour a day operation. Whether it is 1am or 1pm, personnel are ready to respond to your emergency.
Our administrative business hours are 8am to 4pm, Monday through Friday, except for holidays.
While we are a volunteer service, we have a system in place to ensure that every call receives the adequate manpower and resources as required, regardless of the time of day. We achieve this through various types of staffing models:
On-Call Paid Responders
Responders from each company carry "pagers" and radios that activate when there is an emergency. These individuals immediately stop their current activity, whether it is working, sleeping, having dinner with family, or working around the house, and respond to the call.
Per-Diem (Part-Time) Employees
On January 1st, 2012, the department started the Per-Diem EMS program which allows for a EMT-paramedic to be located at Town Center Station between the hours of 8am to 5pm, 7 days a week. This position is still augmented by on-call responders and covers over 60% of our total EMS calls.
Night Duty Coverage
Each night, three firefighters and three EMT on-call responders commit to being available and will respond to calls (from their homes) between the hours of 10pm to 6am.
For more information regarding our inspections program, including all applicable rules & regulations, please visit our inspections page.
Open burning permits are issued by the Public Safety Clerk located at the Police Department under the authority of the Chief of the Fire Department. Permits maybe obtained between the hours of 8am and 4pm, 7 days a week. All applicants for permits must be a resident of the Town of Cape Elizabeth and the landowner, or an authorized user of the land. Individuals applying for a permit must be at least 18 years of age.
For more information regarding burn permits, including all applicable rules & regulations, please visit our permits page.
Burn permits issued at the Police Department are free of charge. If a resident elects to purchase a permit online, he/she will be charged $7, $2 of which will be returned to Cape Elizabeth.
NOTE: If you purchase a burn permit online, it is strongly suggested that you contact our department at (207) 799-6409 to notify us of your planned burning.