On April 1st, 2014, the Cape Elizabeth Fire-Rescue Department implemented a new division, the Information Services Division. Made up of seven administrative positions, this new organizational component is responsible for maintaining the department’s online public presence, as well as, the information systems utilized for daily operations. With the ever increasing use of technology among public safety organizations, this addition allows for the department to be more agile and better equip itself to serve our townspeople and visitors to our community.
The creation of this division realigns some of the existing department staff positions to effectively support the overall information services mission and adds crucial support to areas that were previously identified as lacking. The most notable addition is the creation of the Information Services Officer (InSO). The main responsibilities of the InSO will be to manage employees within the division, monitor the overall security and operations of our information systems, and identify/implement of new technologies in order to bridge potential gaps in capabilities.